Policy on processing personal data of piki.agency users.
1.1. This Policy sets out how personal data of users of https://piki.agency (the Site) is processed and protected under Russian Federal Law No. 152-FZ of 27.07.2006 "On Personal Data".
1.2. Data controller: sole proprietor Aleksandr Alekseevich Astakhov, TIN 711205330078, OGRNIP 324710000036481, address: 301801, Russia, Tula region, Bogoroditsky district, Bolshoy Sukhodol village, 25 (the Operator). Email for personal data requests: hello@piki.agency.
1.3. By using the Site and submitting data through its forms, the user confirms having read this Policy. A user who does not agree with the Policy should stop using the Site.
Personal data: any information relating directly or indirectly to an identified or identifiable individual. Processing of personal data: any action performed with personal data, with or without automation. Cookie: a small piece of data that a server sends to the browser and that is stored on the user's device.
4.1. Data the user submits through forms: name, phone, Telegram or email address (whichever the user provides), task description.
4.2. Data collected automatically after cookie consent: IP address, cookie data, browser and device details, pages visited, time of visit, referral source (including ad UTM tags).
4.3. The Operator does not process special categories of personal data (health, political views, religious beliefs, etc.) or biometric data. Please do not include such information in free-text form fields.
The user's consent (clause 1, part 1, art. 6 of 152-FZ) for form data and analytics data. Concluding and performing a contract to which the user is a party (clause 5, part 1, art. 6) if the request leads to a contract. When the user acts on behalf of a company, only the contact details needed for communication are processed.
6.1. Processing includes collection, recording, systematization, accumulation, storage, clarification, use, transfer in the cases of section 7, blocking, deletion and destruction of data, with or without automation.
6.2. Data of Russian citizens is recorded, stored and processed on servers in the Russian Federation: form submissions are passed to Yandex Cloud and to the corporate Yandex 360 mailbox (hello@piki.agency).
6.3. Retention: requests that did not lead to a contract, no more than 12 months from receipt; contract data, for the contract term and the period required by law for accounting and tax records; analytics data, according to Yandex Metrica settings. Once the purpose is achieved, data is deleted or anonymized.
6.4. The Operator applies legal, organizational and technical safeguards: access limited to people who need the data for work, two-factor authentication in email and the cloud service, encrypted connections (HTTPS), a password policy and regular access reviews.
7.1. The Operator does not sell personal data or share it for advertising purposes.
7.2. Data may be processed on the Operator's behalf by Yandex LLC (Yandex Metrica, Yandex Direct, Yandex 360 mail) and Yandex.Cloud LLC (Yandex Cloud, request intake). Data may also be disclosed to government authorities where required by law. Data is not transferred to foreign countries.
7.3. If the user writes to the Operator on Telegram (@vohatsa), the conversation is subject to that service's terms and policy.
8.1. The Site uses cookies and the Yandex Metrica web analytics service to analyze traffic, measure ads and improve the Site.
8.2. Analytics cookies and the Metrica counter load only after the user clicks "Accept" in the banner. If the user clicks "Decline", the counter does not load. Consent can be withdrawn by clearing cookies in the browser or by writing to hello@piki.agency. Declining does not restrict access to the Site.
8.3. Yandex privacy policy: https://yandex.ru/legal/confidential/. You can opt out of Metrica data collection with a browser add-on: https://yandex.ru/support/metrica/general/opt-out.html.
The user may: obtain information about the processing of their data; demand that data be corrected, blocked or destroyed if it is incomplete, outdated, inaccurate or not needed for the stated purpose; withdraw consent by writing to hello@piki.agency or to the Operator's postal address; appeal the Operator's actions to Roskomnadzor or in court.
The Operator responds to a request within 10 business days of receipt (this may be extended by no more than 5 business days with notice to the user). After consent is withdrawn, the Operator stops processing and destroys the data within 30 days unless the law or a contract requires otherwise.
If the user does not provide data or withdraws consent, the Operator will not be able to respond to the request or prepare a demo.
The Operator may amend this Policy. A new version takes effect upon publication on the Site. Current version: https://piki.agency/privacy/. Published: October 29, 2026. Version: 2.